Yes, absolutely. In fact, we highly recommend it. Visiting Westgate Aged Care in person gives you a chance to meet our staff, see our facilities, and ask any questions you may have. To book a tour, simply call us on (03) 9391 9222. One of our team members will be happy to schedule a time that suits you and introduce you to our Residential Care Manager for a friendly and informative chat. We also encourage you to explore other aged care services in the area so you can make a confident, informed decision.
All payment and accommodation cost queries are handled personally by our Residential Care Manager. During your tour or appointment, we’ll explain the fee structure, discuss your options, and guide you through the government assessment process if needed.
We understand that starting the aged care journey can feel overwhelming. Our team is here to make it as simple and stress-free as possible. We’ll walk you through each step of the application process, help coordinate required assessments, and answer any questions along the way. Feel free to call us on (03) 9391 9222 to book a tour or speak directly with our friendly team.
Yes, family and friends are always welcome at Westgate Aged Care. We believe regular visits from loved ones are essential to emotional wellbeing. We offer a range of warm, comfortable spaces for visits, including lounges, outdoor courtyards, private dining areas, and even quiet nooks with kitchenettes for a more personal experience. Of course, you’re also welcome to spend time together in your loved one’s room.
Our Lifestyle Team offers a full calendar of daily activities to suit a wide range of interests and abilities. From music, art, and exercise classes to happy hours and movie days, there’s always something happening. We also organise excursions to places like the cinema, library, or Gippsland Arts Centre. If you or your loved one has a specific interest or hobby, we’re happy to accommodate wherever possible.
In most cases, yes! Bringing personal items is a wonderful way to make your room feel familiar and comfortable. Small furniture items like a favourite armchair, photos, or artwork can usually be accommodated—subject to safety and regulatory requirements outlined in your Resident Agreement. Need help hanging pictures or arranging furniture? Our team is happy to assist.
We provide all levels of residential aged care, including:
- General aged care
- Dementia support
- Palliative and end-of-life care
Our qualified nursing and care staff are on-site 24/7, ensuring you or your loved one always receives the appropriate care and attention.