Our Story: A Legacy of Care
For over four decades, Westgate Aged Care has been a trusted part of the Newport community. Established in its current location in 1981, Westgate, formerly known as Westgate Private Nursing Home, has continued to evolve while remaining committed to providing compassionate, high quality aged care in a welcoming, respectful, and supportive environment.
Our History
Over the decades, it has grown not only in size but also in reputation—transforming into a modern 90-bed residence that blends clinical excellence with warmth and dignity. Every corner of Westgate reflects a deep-rooted philosophy: that aged care should go beyond basic needs and offer a true sense of belonging, comfort, and purpose to each resident.
The journey of Westgate Aged Care is deeply connected to the vision and commitment of Joe and Ann Alexander, who have now dedicated 36 years to the aged care industry. In 1989, they began their work in the sector, and in 1994, they recognised the potential at Westgate to raise the standard of care for elderly residents. Their combined expertise, especially Ann’s deep clinical background—spanning roles at the Royal Children’s Hospital, PANCH (now Northern Hospital), Repatriation Hospital (now Austin), and rural nursing in Shepparton—brought a transformative focus to Westgate’s care philosophy.
Having migrated from Kerala in South India over five decades ago, Joe and Ann carry with them a cultural legacy rooted in deep respect for elders. This value continues to shape the ethos of Westgate Aged Care, where every resident is treated with dignity, warmth, and compassion. Their dedication to maintaining a “home away from home” for residents is consistently reflected in positive feedback and Accreditation outcomes from the Aged Care Quality and Safety Commission.
As the aged care landscape evolved, Westgate remained a family-run service. Joe and Ann’s sons, Jayson and David, have since joined the leadership, helping carry forward their parents’ mission with renewed energy and innovation. In 2013, the facility expanded with the addition of 30 premium private suites and lounge areas, now known as the Banksia and Daffodil Wings, ensuring residents enjoy comfort, privacy, and community in equal measure.
MISSION
Westgate Aged Care is committed to providing high quality residential aged care through a partnership with residents, their families and representatives, employees, healthcare professionals, suppliers, and the wider community. We achieve this through respect for every individual's choices, person-centred care, and a commitment to continuous improvement across every aspect of our service.
VISION
To be a trusted leader in residential aged care by creating a welcoming, transparent, and caring environment where every resident can enjoy the highest possible quality of life, supported by compassionate people, modern practices, and a culture of continuous improvement.
Our History
Westgate Aged Care, originally established as Westgate Private Nursing Home, began serving Newport and the surrounding community in its current location in 1981. For more than four decades, it has provided residential aged care for older Australians with a strong focus on dignity, compassion, and quality care.
A major redevelopment in 2013 saw the addition of 30 premium private suites and modern resident lounges, creating the Banksia and Daffodil Wings. This expansion enhanced resident comfort while supporting the growing needs of the local community.
Westgate Aged Care commenced a new era under new management, bringing renewed investment, fresh leadership, and a commitment to strengthening clinical excellence, resident experience, staff development, and innovation while honouring the home's long-standing reputation within the community.
