Admissions & Resident Support

Starting the aged care journey can be overwhelming—but you’re not alone. Our compassionate Admissions and Resident Support team is here to guide you through every step, from the initial enquiry to settling in and beyond. We’re committed to making the transition smooth, respectful, and reassuring for both residents and families.

Support Services:

• Pre-admission consultation and guided tour

• Assistance with care fee understanding and government assessments

• Ongoing support from our Residential Care Manager and team

• Open communication and transparent reporting

• Advocacy and feedback mechanisms for residents and families